Scott Young

Summary

Technical skills

An experienced analyst/engineer with a wide variety of knowledge that enjoys making the lives of others easier through technology.

· Microsoft operating systems

o Windows NT 4.0, 2000, XP, Server 2003

o Microsoft Active directory

· Experience with data and video hardware

o Motorola broadband equipment, DAC, RPDs, OMs, RADDs, IRTs

o Big Band BMR’s and Terayon Cherry picker compression video equipment

o Cisco and Arris CMTS equipment

· Cisco routers and switches

o 10000, 7200 CMTS/routers

o 6500, 3700, 3600, 2900, 2500 routers and switches

· Security tools and hardware

o Snort and ISS scanning and intrusion detection software

o Sonicwall, PIX, and Netscreen firewalls

o Various sniffers

· SQL Server 6.5, 7.0, and 2000

· Programming

o Visual Basic, Visual Basic .Net

o Visual C++, C#

o HTML, ASP

· Some experience with Solaris, BSD, Red Hat, Fedora Linux, SCO UNIX, and VMS

Leadership skills

· Managing a technical support department

· Giving presentations to a wide variety of audiences.

· Experience dealing with vendors to discuss the products.

· Mentoring and training peers on various topics.

Certifications

· CCNA, Cisco Certified Network Associate as of 2004

· Motorola DAC 6000 trained on 2004

· GIAC security certified through The Sans Institute, 2001

· Microsoft Certified Professional, Microsoft Server NT 4.0, 1998

Experience

02.2006 – current

CMTS QA Consultant For Time Warner Cable. Herndon, VA

· Test and troubleshoot various CMTS’s with emphasis on Arris CMTS’s

· Test CMTS’s against CNR, DHCP servers, snmp, tftp, and dtftp

· Test VOIP and data through various MTA’s and cable modems

· Perform load tests using Ixia and other software

· Perform, create and edit test plans

· Recommend improvements and enhancements to existing architecture

03.2004 – 02.2006

Network Engineer for Service Electric Cable Vision. Sunbury, PA

· Manage cable modem and set-top box technical support department and act as the highest level of technical support

· Install and support Cisco 7200’s and Arris C4 CMTS’ that handle approximately 80,000 customers.

· Engineer, install, and support ethernet equipment including, hubs, switches, and routers of various vendors .

· Install and support Sonicwall, PIX, and Netscreen firewalls

· Troubleshoot TCP/IP problems on LANs and WANs

· Design and setup WANs for customers including T1s, Gig Ethernet, and VPNs using various routers, switches, and firewalls

· Administer DAC, Digital Addressable Controller, that controls the digital cable system

· Install and support cable system network equipment including, Motorola cable equipment, DAC6000 , RADD, IRT’s, RPD, MPS’s, OM1000’s, and Cherry Pickers

· Troubleshoot all models of set-top boxes including 2000s, 6000s, and Moxi 9000 models

· Attended Motorola’s DAC6000 training

· Installed and supported BigBand BMR’s and Terayon Cherrypickers

· Researched VOD vendors

· Design and engineer internal computer systems including workstations and servers

· Created custom software utilizing Visual Studio to manage Cisco CMTS’s and DHCP servers

· Created custom software to aid in the warehousing, installing, and management of set-top boxes and cable modems

· Trained employees on how to better troubleshoot user problems

06.2001 –06.2003 (laid off)

Security Specialist for Corillian Corporation. Portland, Oregon

· Secured internet banking systems for financial institutions world-wide

· Performed security audits on applications, systems, and networks using hands-on techniques and automated tools

· Secured networks including various routers and switches

· Created software to store data securely using various encryption techniques

· Installed and hardened Microsoft operating systems, IIS, and SQL servers

· Wrote a paper on “Designing a DMZ around DCOM” and had it published on sans.org and rated the second most useful paper on the site

· Gave training classes on several security topics including Active Directory, IPSec, networking, and security basics

05.1999 –06.2001

Technical Support for Corillian Corporation. Portland, Oregon

· Supported and setup internet banking systems for forty-eight financial institutions world-wide

· Designed and setup network infrastructures including various routers and switches to work in heavy usage and high bandwidth capacities

· Troubleshot software and hardware problems remotely, over the phone, and in person

· Worked in high pressure, fast paced environment that required good multi-tasking and prioritizing skills

· Wrote installation and configuration guides for systems, applications, and networks that including SQL servers, IIS servers, and firewalls

· Created a custom program using Visual Basic, C++, and ASP to retrieve system and network information through local and remote monitoring

05.1996 – 05.1999

(company was bought out)

Technical Support for Bell and Howell. Oklahoma City, Oklahoma

· Administered and configured medium sized network of NT systems

· Monitored multi-platform network

· Secured systems and networks on cross platform network

· Wrote ad-hoc SQL queries

· Worked with customers and employees to troubleshoot difficulties

· Edited NT, VMS, and UNIX programs and scripts

· Designed and created an online staff management system using SQL and Visual Basic

08.1994 – 05.1996

(out grew position)

Systems Engineer for Oklahoma Christian University. Oklahoma City, Ok

· Assisted students with use of computers and software

· Troubleshot lab problems

· Configured and designed computer labs

· Managed user accounts on NT

· Installed Windows 95, Windows 98, NT 4.0 operating systems

· Built and troubleshoot PC hardware

Education	Bachelor of Science in Computer Science from OCU in May of 1999

Training	DAC 6000 trained by Motorola
	Security Essentials course from The Sans Institute
	Clientele Administration course from Epicor
	Administering Windows NT 4.0 from Best Training
	Supporting Microsoft Windows NT 4.0 Core from Best Training

References	Darin Creason, Senior Software Architect, Corillian Corporation –darin.creason@gmail.com
	Scott Hess, Senior Sales Rep, Corillian Corporation – 503.629.3300 or shess@corillian.com
	CraigWagner, Director of Software Development, Communik Inc, and Computer Science Professor at PCC – 503.431.7829 or craigwagner@hotmail.com

Education

Training

DAC 6000 trained by Motorola

Security Essentials course from The Sans Institute

References